Shipping policy
Thank you for shopping with Astris. Below you will find information about our shipping process.
Order Processing
All orders are processed within 1–2 business days after the order is placed.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been processed, you will receive a confirmation message with shipping details.
Shipping Time
Estimated delivery times:
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Cairo & Giza: 1–3 business days
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Other Governorates in Egypt: 2–5 business days
Delivery times may vary depending on location, courier service, and peak periods.
Shipping Fees
Shipping fees are calculated at checkout and depend on your location.
From time to time, Astris may offer free shipping promotions, which will be clearly announced on the website.
Order Tracking
Once your order is shipped, you may receive a tracking number or confirmation message from our shipping partner so you can follow your delivery.
Delivery Issues
Please ensure your shipping address and phone number are correct when placing your order. Astris is not responsible for delays caused by incorrect information provided by the customer.
If you experience any issues with your delivery, please contact us and we will be happy to assist you.
Contact Us
If you have any questions about shipping, feel free to contact us:
Email: astris.cosmetics@gmail.com
Instagram: @astris.eg